Frequently Asked Questions
Everything you need to know about our premium Brazilian beauty products and services.
Are your products 100% authentic and sourced from Brazil?
Yes, all our products are 100% authentic. We source directly from authorized distributors in Brazil to ensure you receive genuine, high-quality professional formulas, including keratin treatments and hair care sets.
How long does shipping take for international orders?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
Do you offer professional guidance on how to use the hair treatments?
Absolutely. Each product comes with detailed instructions. For professional-grade keratin or smoothing treatments, we recommend consulting with a licensed stylist or following our step-by-step video guides available on our blog.
What is your return policy for beauty products?
Due to hygiene and safety standards, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. Please contact our support team to initiate a return.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure installment options like Klarna or Afterpay to make your shopping experience more convenient.
Are your products cruelty-free?
Lary Brazilian Imports prioritizes ethical brands. The majority of our Brazilian partner brands are cruelty-free and do not test on animals. You can find specific certifications on each individual product page.